Job Description:

The Role

We are looking for a confident, enthusiastic and resilient Business Development / Appointment Booker to join a growing commercial team within the construction and built-environment sector.

This is a phone-based business development role, focused on identifying and engaging with prospective clients, building relationships with new contacts and booking qualified meetings for the senior Business Development team.

You'll be working from a defined target list, making outbound calls, introducing the business and its services, speaking with key decision-makers and creating genuine opportunities for the wider sales team.

This isn't a high-pressure telesales environment. The focus is on having good conversations, building rapport and opening doors rather than trying to close a deal over the phone.

What You'll Be Doing

• Making outbound calls to prospective clients within the construction and built-environment sectors
• Speaking with new contacts and identifying relevant decision-makers
• Introducing the business and creating interest in its services
• Qualifying prospects and identifying genuine opportunities
• Booking meetings for the senior Business Development team
• Following up with prospects and maintaining regular contact
• Working systematically through an agreed target list
• Maintaining accurate records of calls, conversations and opportunities within the CRM
• Working towards agreed activity and meeting-booking targets
• Building a strong understanding of the company's services, market and target customers
• Working closely with the wider BD and sales team to maximise opportunities

About You

We're looking for someone who is naturally confident and comfortable speaking to people on the phone.

You don't need to be an experienced salesperson or a polished business development professional. What's more important is your attitude, resilience and ability to have a good conversation with someone you've never spoken to before.

You'll ideally have:

• Experience working within construction, building products, interiors, fit-out, architecture or a related sector
• Previous experience in a phone-based sales, business development, lead generation, telesales or appointment-setting role
• A confident and professional telephone manner
• The ability to build rapport quickly with new contacts
• Resilience when dealing with rejection and unanswered calls
• A persistent and proactive approach to following up prospects
• Good organisation and attention to detail
• The ability to work consistently towards activity and meeting targets
• Basic CRM experience and good administrative discipline
• A positive, enthusiastic and personable approach

The Right Personality

This role would suit someone who enjoys speaking to people, picking up the phone and creating opportunities, but isn't necessarily looking to become a traditional high-pressure salesperson.

You'll need to be comfortable hearing "no", moving on and making the next call.

We're looking for someone who is happy to make outbound calls every day, enjoys the process of opening conversations and takes satisfaction from booking quality meetings for the wider team.

There is potential for progression into a broader Business Development role over time for the right person, but the immediate focus of the position is appointment setting and generating new opportunities.

The Sector

You'll be working with clients and contacts across the construction and built-environment sector, so previous industry experience is important. Experience in areas such as construction, building materials, fit-out, interiors, architecture, furniture or related B2B environments would be particularly relevant.