Job Description:

Air Conditioning Service Manager

Location: Stevenage
Salary: £53,000–£60,000 DOE + Van or Car Allowance

Are you an experienced Air Conditioning professional ready to take the next step into a key leadership role

We are looking for a technically strong and commercially minded Air Conditioning Service Manager to lead and develop a growing AC department based in Stevenage. This is a hands-on management role, giving you the opportunity to manage engineers, support technical delivery, oversee service and reactive works, and play a key part in the continued growth of the department.

The Role

You will be responsible for managing and supporting a small team of Air Conditioning Engineers, ensuring service, PPM, reactive and remedial works are planned and delivered efficiently. Alongside the operational side of the role, you will also be involved in pricing, quotations, small works and larger project delivery.

Key responsibilities include:

• Managing, supporting and developing a team of AC Engineers
• Providing technical support and guidance on fault finding and complex issues
• Reviewing engineer reports and identifying remedial works and commercial opportunities
• Managing service, reactive, remedial and PPM works
• Monitoring workloads and ensuring works are completed within agreed timescales
• Pricing and quoting for servicing, reactive works, remedials and small installations
• Supporting the planning, costing and delivery of larger AC projects
• Coordinating labour and subcontractors where required
• Liaising with suppliers and manufacturers regarding technical issues, parts and lead times
• Managing service contracts and PPM requirements
• Supporting recruitment, training and development as the department grows
• Maintaining strong client relationships and attending technical meetings when required
• Helping to improve processes, reporting, efficiency and profitability

What We're Looking For

The ideal candidate will come from a strong commercial air conditioning background and have previous experience as a Service Manager, Senior Engineer, Supervisor or similar.

You will ideally have:

• Strong commercial air conditioning experience
• Excellent technical knowledge of AC systems, servicing and fault finding
• Experience managing or supervising engineers
• Experience pricing service, remedial and small works
• A good understanding of PPM contracts and service requirements
• The ability to interpret engineer reports and produce accurate quotations
• Commercial awareness of labour, materials, margins and project costs
• Strong organisational and communication skills
• Knowledge of relevant AC legislation, regulations and industry requirements
• A full UK driving licence

Experience with major AC manufacturers, including Mitsubishi, would be advantageous.

The Package

• £53,000–£60,000 DOE
• Fully expensed company van or £4,500 car allowance
• Fuel card
• Company phone
• iPad
• Nest pension
• 25 days' annual leave plus bank holidays

This is an excellent opportunity for a technically capable and ambitious AC professional to take ownership of a growing service function and have genuine input into how the department develops and operates.